Businesses need smarter tech in their fleets to survive e-commerce boom
New data from Renault-Nissan-Mitsubishi highlights unpreparedness of small to medium-sized businesses to keep up with the growth of e-commerce
Small businesses with fleets need smarter technology to improve delivery efficiencies
Improved connectivity is considered most key to logistical success
More than half of small businesses (55%) believe fleets will be fully autonomous within 20 years1, by which point 66%2predict they will also be fully electric
Almost a fifth (18%)3 of small business leaders say the sheer pace of the fast-moving world of e-commerce and the rising demand for deliveries is the biggest business challenge they face logistically, closely followed by the ability to keep up with regulation changes (17%)4.
Small businesses surveyed across the globe also highlighted changing customer expectations for delivery times (12%)5and urban traffic and congestion (11%)6 as key concerns.
While 40% of small businesses feel well set up for the increasing demands of e-commerce7, research commissioned by the Renault-Nissan-Mitsubishi LCV business – which is part of the Alliance, the world's leading automotive partnership – has shown that almost a third (30%)8 believe their business is not ready for these demands as they need smarter technology.
American small businesses recognize some of the benefits of autonomous fleets, but are doubtful fleets will become fully autonomous in the future. To read more insights about the U.S. market, read the U.S. factsheet document provided.